Apple sneakily thwarts own attempt to serve users

The head­line is mis­lead­ing, inas­much as it is dif­fi­cult to believe that this was either acci­den­tal or an attempt to serve users. «Sneak­i­ly» is sort of mis­lead­ing too. «Bril­liant­ly decep­tive» fits bet­ter. Makes for a real­ly awk­ward head­line, though.

One of the con­tentious aspects of Apple’s App Store (both the iOS and OS X fla­vors) is the lack of sup­port for appli­ca­tion upgrade paths. This has some short-term cus­tomer ben­e­fits; for exam­ple, app upgrades are usu­al­ly free. When a devel­op­er … Read the rest

I don’t want to pay my PG&E bill

A lit­tle over three months ago there was sup­pos­ed­ly a gas leak some­where in the neigh­bor­hood. A Pacif­ic Gas & Elec­tric tech­ni­cian came in to my apart­ment and turned the gas off, and then over the next cou­ple of weeks there were work­ers (not from PG&E) around the build­ing. At one point they tore a hole in my bed­room wall and left it there for days.

Even­tu­al­ly an inspec­tor came in and signed off that the sys­tem was safe­ly fixed. The … Read the rest

Owning my own data

I final­ly got sick and tired of the sync dance with Apple and Google not want­i­ng to talk to one anoth­er. I use a Mac but I also have an iPad and since recent­ly I now have an Android phone. I had been sync­ing with iCloud and a long time ago I import­ed all my con­tacts into Google, but I haven’t had sync on that for quite a while.

After tear­ing my hair out try­ing to come up with a way … Read the rest

Why would I want to put my cloud in the cloud?

Ever since Spar­row Mail went the way of the dodo,1 the search for a good email client has been on. Spar­row con­tin­ues to work, but it nev­er ful­ly matured as an email client and will nev­er again be sup­port­ed. Spar­row there­fore is not a good long-term option. I still use Spar­row on my lap­top and on my iPhone, but I’ve moved back to Apple’s Mail.app on my desk­top sys­tem. Mail.app’s inter­face has improved sub­stan­tial­ly in the time I … Read the rest

What if your grail leaked?

Reg­u­lar read­ers of Mono­chro­mat­ic Out­look may recall men­tion of the Water­man Edson Dia­mond Black foun­tain pen. It was the pen I want­ed dear­ly but thought I would nev­er own because it was indeed too dear. At a MSRP of an even thou­sand dol­lars, its love­ly plat­inum trim and inset nib seemed out of my reach.

I had a chance to write with one at the Flax pen fair, and its smooth writ­ing cement­ed its place as the pen that I … Read the rest

Giving BooksOnBoard a second chance

After all the feed­back I got from report­ing my first impres­sions of Book­sOn­Board, I decid­ed I might have been hasty in judg­ment, and that I should give them anoth­er chance. After all, they are an ebook sell­er that accepts Pay­Pal and I some­times end up with client pay­ments in Pay­Pal that take days to trans­fer to my check­ing account. It would be con­ve­nient to be able to use them as a vendor.

Fore­warned with the knowl­edge that I would … Read the rest

BooksOnBoard is not on board

This past week­end I tried a new ven­dor of elec­tron­ic books: Book­sOn­Board. I found the store in the Stan­za app on my iPad, which so far I believe is the best eread­er soft­ware avail­able. Stan­za includes in-app links to sev­er­al sources of elec­tron­ic books, and Book­sOn­Board is the first choice listed.

My first impres­sion of Book­sOn­Board is not favorable.

Cre­at­ing an account was sim­ple and quick. Book­sOn­Board takes Pay­Pal, which was a require­ment this week­end since some of my mon­ey … Read the rest

…and the winnah is

ATT vs VerizonVer­i­zon.

My ear­li­er AT&T ver­sus Ver­i­zon post was labeled «part one» for a rea­son: it was writ­ten before I had any basis for com­par­i­son. Now, three weeks and two days into my con­tract with Ver­i­zon, I’ve yet to expe­ri­ence a dropped call. There are places with strong sig­nals and places with weak sig­nals; that’s no dif­fer­ent on Ver­i­zon than AT&T. But the most impor­tant dif­fer­ence is that I can hold entire con­ver­sa­tions with­out being dis­con­nect­ed a half-dozen times in suc­ces­sion. … Read the rest

AT&T versus Verizon, part one

I’ve been a cus­tomer of AT&T’s for over sev­en years. For the most part it was six good years and one real­ly bad year. When I first switched over to AT&T Wire­less their GSM cov­er­age was spot­ty, but the dead zones were con­sis­tent and I when I was­n’t in one the recep­tion was clear and strong. In 2005 when Cin­gu­lar bought AT&T the dead zones dis­ap­peared and I’ve had clear recep­tion any­where in the City limits.

So when Apple cut … Read the rest

Retailers, you’re losing me

I’ve rant­ed about this before (see Brick and Mor­tars, Don’t Blame Us) and the sit­u­a­tion is wors­en­ing. It is get­ting to the point where if one wants to buy some­thing oth­er than an auto­mo­bile or gro­ceries, leav­ing the house is a fool’s errand.

A lit­tle over a year ago, I pur­chased a wrist­watch. My last watch mys­te­ri­ous­ly stopped and so I decid­ed to move up the price lad­der from my pre­vi­ous watch. Watch­es, like pens, are items that can … Read the rest